Order Process

Creating a Customizable Ring

All bespoke jewelry is made to order. Please allow up to 4 weeks for the production after finalization of the design.
We do not accept cancelation after the post-purchase-email-discussion since we start the production thereafter.

Process
  1. 1.Purchase a stone(s) with the "For Customizable Ring" option along with your choice of the ring design.
  2. 2.Please carefully review the auto generated email.
  3. 3.We will send you an email to discuss the detail of the design within 2 business days.
  4. 4.If you choose Bank Transfer as a payment method, we will start the production upon payment confirmation.
  5. 5.Give us 10~14 days to work on a WAX model after our initial email communication. WAX model shows how the stone will set.
  6. 6.Please allow 3~4 weeks for completion, after design agreement on the WAX model.
  7. 7.We will email you a little bit before we are ready to ship out the jewelry. Please let us know if there are special requests on shipping.
  8. 8.We carefully wrap and pack the item and ship it to you.
    International shoppers may be asked to pay for the customs duty and/or VAT upon receipt.

Creating Other Bespoke Jewelry

All bespoke jewelry is made to order. Please allow up to 4 weeks for the production after finalization of the design.
We do not accept cancelation after the post-purchase-email-discussion since we start the production thereafter.

  • Please take a look at some of our previous works to see if the designs are along the lines of what you had in mind. All designers have different taste, therefore, the final product may result with a hint of ileava jewelry designer's taste.
  • Please note that we will not replicate or duplicate other designer or brand's work.
Process
  1. 1.Please consult with us before purchasing stones. We want to ensure we are the right fit for the project.
  2. 2.Purchase a stone(s) with the "For Other Bespoke Jewelry" option.
  3. 3.Please carefully review the auto generated email.
  4. 4.We will send you an email to discuss the detail of the design within 2 business days.
  5. 5.If you choose Bank Transfer as a payment method, we will start the production upon payment confirmation.
  6. 6.Give us 10~14 days to work on a WAX model after our initial email communication. WAX model shows how the stone will set.
  7. 7.Please allow 3~4 weeks for completion, after design agreement on the WAX model.
  8. 8.We will email you a little bit before we are ready to ship out the jewelry. Please let us know if there are special requests on shipping.
  9. 9.We carefully wrap and pack the item and ship it to you.
    International shoppers may be asked to pay for the customs duty and/or VAT upon receipt.

Purchasing Loose Stones

Diamonds and gemstones on Misfit's inventory list are stored in different locations around the globe. Upon your order, we will include the stone in the next shipment we receive.
We do not accept cancelation once the shipment is arranged.

Process
  1. 1.Purchase a stone(s) with the "As a loose stone" option.
  2. 2.Please carefully review the auto generated email.
  3. 3.We will send you an email with the estimated time of delivery.
  4. 4.If you choose Bank Transfer as a payment method, we will schedule the shipment upon payment confirmation.
  5. 5.We will email you when we are ready to ship out the gem. Please let us know if there are special requests on shipping.